Quality Engineering Manager
GreenStone Farm Credit Services
Chris Gilroy is the Quality Engineering Manager at GreenStone Farm Credit Services, where he leads the organization’s Quality Engineering and RPA teams. With more than 15 years of experience in automation, quality engineering, agile transformation, and enterprise technology delivery, Chris helps teams turn complex processes into streamlined, scalable solutions.
At GreenStone, Chris has led automation initiatives across loan delivery, payment processing, onboarding, service desk, HR, appraisal, and operations workflows, with a focus on reducing friction and improving both employee and customer experience. His work blends RPA, quality engineering, behavioral analytics, and emerging tools such as generative AI to help organizations prioritize high-impact improvements and deliver measurable value.
Before joining GreenStone, Chris led QA and automation efforts at Domino’s Pizza and Autobooks, helping modernize testing practices and support digital product innovation. He brings a practical, business-focused perspective on how automation can strengthen operations, improve consistency, and create capacity for more meaningful customer engagement.
